7 Simple Ways Small Hotels in Ghana Can Go Digital Without Breaking the Bank
Small hotels need to catch up not with the biggest players, but with their potential. You don’t need a million-dollar budget to upgrade your hotel’s systems. Here’s how you can start smart and scale up.
1. Automate Bookings With WhatsApp Integration
WhatsApp is already your favorite tool—why not let guests book through it? Connect it to a simple system that confirms bookings instantly and updates your availability.
2. Use Cloud-Based Hotel Management Software
No need for bulky desktops or in-person logbooks. A good hotel software, like Verisoft’s ASI Hotel Management Software, stores data in the cloud, making it accessible anywhere—on your phone, tablet, or laptop.
3. Set Up a Mobile-Friendly Website
Many travelers check hotel details from their phones. A clean, mobile-friendly site with direct booking options makes you look professional and boosts bookings.
4. Track Inventory Digitally
From minibar snacks to bath towels, your inventory counts. A simple tracking system can help reduce theft, waste, and surprise shortages.
5. Offer Digital Payments
People prefer options, so give them mobile money, QR codes, and card payments. It’s faster, easier, and makes your business look more trustworthy.
6. Create a Guest Feedback Loop
Use digital forms, quick polls, or follow-up texts to collect feedback. It builds trust, shows you care, and helps you improve service over time.
7. Schedule Staff Shifts Online
Instead of last-minute calls and paper rosters, try using free scheduling tools. It reduces confusion and helps staff manage their time better.
You don’t need to be “techy” to go digital. Start small. Choose tools that work for you. And remember, digitizing is not about being fancy, it’s about making life easier for you and your guests.
